I worked with Jenell, and she was super helpful. I'm referring them to everyone I know

Casey L.

The owner and her team were amazing at install, especially since our new home presented a lot of challenges. But they installed everything we needed professionally, polite, and quickly. The system is so user friendly! And they are always there for followup questions!

Dessi D.

This company is great! If you have a problem they address it immediately. Customer service is their main priority and it shows! We are pleased customers! Will recommend!

Lisa H.

I switched from CPI to Silver Shield Security because I believe in this company's mission to be fair and honest to all Americans! This is also a African American owned business that I am willing to support!! 100%

Kevin M.

Install an Alarm or Security System

They are as qualified as any other competitor providing this service if not more. I would highly recommend them.

Pat C. Charlotte, NC

Monitor Alarms from Security System

I recommend this company for all security needs

Bernice R. Charlotte, NC

Repair an Alarm or Security System

Appreciate the diligence and customer focus.

Nichole F. Charlotte, NC

Install an Alarm or Security System

They are as qualified as any other competitor providing this service if not more. I would highly recommend them.

Pat C. Charlotte, NC

Monitor Alarms from Security System

I recommend this company for all security needs

Bernice R. Charlotte, NC

Repair an Alarm or Security System

Appreciate the diligence and customer focus.

Nichole F. Charlotte, NC

Install an Alarm or Security System

Great rate for everything you get! The customer service and responsiveness has been exceptional.

Lekeisha B. Charlotte, NC

Excellent service love the garage door opener

Able to speak to owner when ever I have a question or problem.

Maurice M.

Its very refreshing when a person and company do what they say their going to do and when I've been with them for a few years now and haven't had any problems that channel Jackson didn't take care of immediately I would definitely recommend this company for all your security needs

Phifer F.

Excellent service. Installed at our place of worship and my home. The peace of mind to see what's going on while I am away. As well as alerts when vehicles, people or animals trespass on property.

James m.

I was looking for an affordable alarm yet effective service and I must say I definitely found it with Silver Shield. She works with your budget and makes sure you get everything that works best for you. No credit checks, no massive deposits and definitely a 5 star company. My alarm was going off once and the owner herself called and text to let me know my alarm was going off. That's GREAT customer service!! I can't say enough about Silver Shield. There's lots of competition out there but you can't beat a great product as well as outstanding customer service/satisfaction. I'm more than pleased with my choice to choose Silver Shield!!

Sherhonda C.

The SSS Team provided great customer service from inquiry to installation. Marcus (installer) was prompt, polite and most of all PATIENT! Sometimes I'm gadget and tech challenged, but he was calm and supportive. I'm a teacher by profession and he did a great job! Thanks again Jennell & Marcus!

Belinda C.

Silver Shield has been my home and business security provider for 6 years. I am completely satisfied with the high level of service and professionalism, as well as their understanding of the always changing security technology. I highly recommend Silver Shield Security.

Dyme B.

Monitor Alarms from Security System

I especially like dealing with the owner of the company she stands by her company she is a advocate for her company all in all she takes the time with her customers and I do love that about her, and also everyone that she has working with her made the experience wonderful

Bernice R. Charlotte, NC

Install an Alarm or Security System

I Love my sense of security since I had the system installed but every now and then get the buffering for my doorbell and I can't see out my camera other than that is very good

Merry W. Charlotte, NC

Monitor Alarms from Security System

This company is very professional and strive to make every customer happy.

Tarsha R. Concord, NC

Thank you!! The security system works fine with many extra options and very simple. Made affordable, great customer service and installation.

James K M

I am very pleased with my system from Silver Shield Security. Everything was professional from the paperwork to the installation. I have referred 3 people who have also purchased a security system and I will continue to refer more people because of the great service, pricing and installation. Thank you Silver Shield for making me feel safe!

Clara E.

Silver Shield is by far the most reliable security company in the Carolinas I've been with Silver Shield for several years and I must say my home is well protected by Silver Shield security. We never have to worry. State of the art cameras, doorbell cam and alarm system I can leave my home and go away on vacation and watch from where I am and watch everything that is going on at my house, even when the doorbell ring I can answer it while I'm in Florida. Jenell Jackson The owner of Silver Shield security really cares about her customers always available to address any concerns or needs thank you Ms Jackson thank you for all that you do.

Angela McD.

Great service and affordable!

Lesa B. Charlotte, NC

Install an Alarm or Security System

Small company, but they are still able to provide big-company quality of service. Jenell Jackson is the CEO, but still very personable and willing to talk directly with customers to ensure their happiness with the product she provides.

Reniqua B. Charlotte, NC

Install an Alarm or Security System

Very professional staff. Installation was quick and tech did great with training us on the system.

Antionette J. Charlotte, NC

Install an Alarm or Security System

The install was flawless and my service is great!

Lamont R. Charlotte, NC

Install an Alarm or Security System

The equipment is very easy to operate and the customer service is impeccable.

Simone J. Charlotte, NC

Install an Alarm or Security System

Great customer service, great prices, awesome products!!

Mas B. Oakboro, NC

Install an Alarm or Security System

There are so many things that I could say about this company. 1st I'm truly proud of the accomplishments and strides it's made to service the public with its affordable, user friendly and reliable home-security services. I'm a resident of Georgia and so happy to not have only been a client but feel just like family.

T Michelle D.

Recommends Silver Shield Security.

Very professional

Keith G. Charlotte, NC

Install an Alarm or Security System

I am so happy that my husband and I switched to Silver Shield Security. The owner, Ms. Jackson is AMAZING!! Her customer service surpasses 5 stars. When I first called and inquired about the products, she personally took my call. She is very knowledgeable of her business products. She not only came to my home to do a walk through to see if she could use my existing equipment, but when it was time to make the switch, she came out with her tech to make sure everything was done right and working! Thank you so much for going above and beyond for your customers.?

Shamika C.

Recommends Silver Shield Security

I Love love my experience with Silver Shield Security. 1. The owner is amazing, friendly and has amazing customer service 2. They are very accommodating and works with you to come up with a payment plan which is great because being a single mother is a lot 3. They are BLACK owned and WOMEN owned .... They are fast and reliable and I will tell everyone about them !!

Myisha M.

Recommends Silver Shield Security

Great customer service, professionalism, black-owned, attentive to client needs.

Nick Perkins E.

The installation was fast and hassle free. The guy was very informative and professional.

Nikky S.

what a amazing company! My uncle had this security system installed in his facility less than a month ago, it works amazingly! I will definitely be calling in the coming weeks to get it installed in my new home!!!!

Steven M.

This Security Service is AMAZING! No contract, no credit check right up my alley, I have had it for 3 years. The price is very affordable, customer service is professional and expedient.

Lesa B.

I've love this company and I can sleep at night knowing my business is safe!!!!!

Corey H.

Great service! Reliable, haven't experienced many issues since my installation. The owner Jenell is personable, reachable by phone, and will help in any way possible to answer questions and make sure you fully understand the products/service.

Reniqua B.

Excellent company whose owner is customer service oriented. Ms. Jackson gets things done. You will be pleased with her service and responsiveness.

Nate H.

Great customer service. Affordable monthly payments. I would recommend to everyone who asks for security and fire.

Jocelyn H.

I have been a very satisfied customer of Silver Shield Security for several years now. I have absolutely zero complaints. Silver Shield'a customer service is professional, knowledgeable, friendly and timely. I could go on with the accolades but I'll move on and say since they came into my home and replaced my equipment and service from a major security provider, I've not missed a beat. I tell all my clients about Silver Shield as they search for security for their homes. Many of them choose Silver Shield Security. No contract, no credit check and flexibility with billing. Jenell, the Owner is the consummate Professional. She is dedicated and delivers with excellence every time. I trust Silvershield Security with the security of my home.

A.L. Jones

Realtor

Very happy with my decision to switch from my previous company to Silver Shield security. I was able to double the services for less money

Shawn R.

Silver Shield Security : makes me feel safe & secured. Knowing I just moved to Charlotte NC, this system
Is easy to manage from home & my cell phone. I get alerts when people walk past or in front of my door , I highly recommend this company , I don't Give ⭐️⭐️⭐️⭐️⭐️ To everybody

Mark K.